South Yorkshire security firm on the up
31 August 2011
A South Yorkshire security company says business is on the up following a dip due to the recession.
Doyle Consultants’ turnover is up by more than a quarter to £3.68m – almost back to pre-credit crunch figures. Managers say the last few weeks have been “manic”, with their headquarters at Dodworth, near Barnsley, inundated with requests for help. The firm has taken on dozens of extra staff to cope with demand.
The company’s recovery has been boosted by the business support programme Enterprising Barnsley, which has helped with improved marketing, a new website and management advice.
Set up in 1985, Doyle Consultants supply security solutions,including SecurityIndustry Authority licensed security officers and monitored CCTV systems.
Clients include local councils, a health trust, private firms, Barnsley Football Club and construction companies.
Contracts manager Andrew Everitt said the slump in the construction industry led to the company’s turnover dropping from an all-time-high of £4.2m in 2008 to just £2.8m in 2009. It recovered slightly to £2.9m in 2010 and reached over £3.68m for the year ending March 2011.
“It was a difficult time when the recession hit, but now we look back and see it was a blip and not a full blown slump,” said Andrew.
“It’s been manic over the last few months. We got to the point where we turned short notice,short termbusiness away because of a shortage of good qualitystaff. So we have had a big recruitment drive and now have more than 160 full time officers. A couple of years back we only had about 100.”
The increased turnover has come fromold clients, including some of the country’s biggest housebuilders, coming back; repeat business with factories and offices, and Doyle gaining several new contracts including with the NHS and schools.
Even though staff numbers at Doyle have increased dramatically they are all carefully vetted and trained.
Andrew said: “We have to make sure the people we take on are properly licensed and fully vetted before we can entrust them with our customer’s property and premises. Businesses are trusting us with their security, so we have to make sure all our staff are trustworthy and reliable.”
One area of Doyle’s work that has seen a big increase in turnover is monitored CCTV systems. In just two years since the company started supplying such systems the annual turnover has gone from £120,000 to £260,000.
“There will always be a demand for guards and patrols, but for some companies a robust CCTV system makes more economic sense. So it is an area that we have moved into with growing success,” said Andrew.
“I feel positive about the future and thanks to Enterprising Barnsley we have improved our focus on sales and marketing now and I think that will help us build the business even more. We are keen to move forward again, which is why we have recently employed a new salesperson to make sure we become the first choice for security solutions throughout the region.”
The Enterprising Barnsley programme offers business support to Barnsley businesses with growth potential and has helped create over 500 jobs. Enterprising Barnsley has attracted £2.89m investment from the European Regional Development Fund as part of Europe’s support for the region’s economic development through the Yorkshire and Humber ERDF Programme.
Enterprising Barnsley is a partnership between University Campus Barnsley, Barnsley Development Agency and Barnsley Business and Innovation Centre.
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