The Care Quality Commission is the independent regulator of health and social care in England. Its inspectors monitor hospitals, GPs, dentists, care homes, mental health services and other services to ensure they are safe, effective, compassionate and of a high-quality. The CQC believes that good relationships, especially with the public, play a vital part in its work, by helping gather information about services, including local evidence about people's experiences of care. Therefore regular appearances in both local and national press are important for the commission. The CQC approached Capital B Media to carry out training with several of its inspectors.