New advice service launched in Sheffield

4 July 2012

A new Citizen’s Advice Bureau is being launched in Sheffield formed by the merger of three advice centres.

Sheaf Citizens Advice Bureau is being officially launched on Tuesday July 10. It brings together the former Castle Advice Service, Sharrow Citizens Advice Bureau and Woodseats Advice Centre.

The bureau will initially offer services from the offices at 207 Duke Street, previously Castle Advice, and 416 London Road, previously Sharrow CAB.

The service in Woodseats will be available from Woodseats Library. Telephone advice will also be available and there are plans for more outreach work. The staff and volunteers already offer advice at GP surgeries, hospitals, children’s centres and community centres.

Frances Potter, from Sheaf Citizens Advice Bureau, said: “By working together we can bring together a range of expertise and resources. All our staff and volunteers are dedicated to offering the best service they can to our clients and we believe this merger will strengthen the service.”

The three services helped more than 9,000 people in the last year with problems including debt, housing, benefits and immigration. All the advice is free, confidential and impartial. Funding comes from various sources including Sheffield City Council, the Big Lottery, the Legal Services Commission and charitable trusts.

 “We didn’t have to merge, but we decided that was the best thing for the future and will make sure we are here when people need us,” explained Frances.

More than 100 volunteers help out with the service, which has 30 staff, many of whom are part-time.

The formal launch and the first AGM of the Sheaf Citizens Advice Bureau will be on Tuesday 10 July from 4pm to 6pm at the Garden Room, St Mary’s Community Centre, Bramall Lane. The guest speaker will be Professor Alan Walker, chair of the Sheffield Fairness Commission.


For more information contact Frances Potter on 0114 2583363 or at or Mary Allebone on 0114 275 4578 or at

The press are invited to the official launch. Please contact Frances or Mary for details.

Additional media contact: Kate Betts on 01226 766900 or 07792 764891 or at

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